Refund policy

7-day returns

You have 7 business days after your order is delivered to ask for a return.

To qualify, the item must be unused, in the same condition you received it, and in its original packaging. Please keep your order number or receipt.

How to start a return

Message us through our contact form with your order number. We will reply by email with the return address and the steps to follow.

Please do not send anything back before we confirm your return. Items sent without a confirmed return request can't be accepted.

Damaged, faulty or wrong item

Please check your order when it arrives. If the item is damaged, faulty or not what you ordered, message us right away through our contact form with your order number and a photo, and we will make it right.

Refunds

Once we receive and check your return, we will email you to confirm. Approved refunds are sent to your original payment method within 7 business days. Your bank or card provider may need a few extra days to show it.

Exchanges

The fastest way to get a different item is to return the one you have and place a new order.

Questions

Message us through our contact form. We reply within one business day.